Freshsales
AI-powered CRM with built-in phone, email, chat, and pipeline tools — all in one place.
About Freshsales
AI-powered CRM with built-in phone, email, chat, and pipeline tools — all in one place.
Why choose Freshsales
Built-in phone & email
AI-based lead scoring
360° customer view
Editor's Verdict
Freshsales is the CRM from Freshworks, designed as an integrated sales platform with built-in phone, email, chat, and pipeline management.
Its AI-powered Freddy assistant scores leads, predicts deal outcomes, and surfaces customer insights automatically. Pricing starts at $15/user/month with a free tier for up to 3 users including basic CRM features.
Freshsales is ideal for sales teams that want an all-in-one platform — particularly those that benefit from integrated phone and email without separate tools.
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Customer Reviews
3.9 41 reviews
Solid product. Met every expectation I had going in, and the value for money is hard to beat.
Simple, fast, and effective. Exactly what I was looking for in this space.
Quick to deliver on what they promise. The onboarding could be smoother but everything else is great.
Easy to set up and intuitive once you get going. Saved me a ton of time compared to the alternatives.
Worth every penny. The features I use most are exactly where I need them.